Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
DependÂing on your locaÂtion and time at which you place the order, we estiÂmate 4 to 7 days in CanaÂda, 7 — 14 days USA, the rest of the world depends on indiÂvidÂual counÂtries shipÂping sysÂtem but we estiÂmate 20 days..
Click on the Login/ RegÂisÂter butÂton on top of the site and folÂlow the regÂisÂtraÂtion prompts.
Login and click on my account. From your account page go to my addressÂes and update your address.
Log into your account, go to your account page and select my orders tab. From here you can find details about your orders, staÂtus and trackÂing inforÂmaÂtion.
No. We do not log or store credÂit card inforÂmaÂtion. All finanÂcial inforÂmaÂtion are hanÂdled directÂly by our partÂner payÂment soluÂtion firm, in this case PayÂpal, Stripe or Square, dependÂing on prodÂuct purÂchased.
Sales taxÂes are charged as applicÂaÂble to prodÂuct locaÂtion.
We try our best to proÂvide serÂvices to all counÂtries no matÂter where you order from. If you have doubts please conÂtact our cusÂtomer care team, we would be glad to assist you.
DependÂing on the quanÂtiÂty of prodÂuct purÂchased, most times we ship togethÂer to save our cusÂtomers the cost.
If you need to swap an item
Returns and Exchanges
All prodÂucts have a 30 day return polÂiÂcy except for skinÂcare prodÂucts which are none returnÂable if already used.
Please conÂtact our cusÂtomer supÂport team immeÂdiÂateÂly.
Please conÂtact our cusÂtomer supÂport team immeÂdiÂateÂly.
Please conÂtact our cusÂtomer supÂport team immeÂdiÂateÂly.
Please conÂtact our cusÂtomer supÂport team immeÂdiÂateÂly.
Please conÂtact our cusÂtomer supÂport team immeÂdiÂateÂly.
Yes. Please conÂtact our cusÂtomer supÂport team immeÂdiÂateÂly.