Common queries answered

Frequently asked Questions

Depend­ing on the ship­ping option select­ed and ship­ping address loca­tion, we esti­mate with­in 2 to 7 days – This does not apply to inter­na­tion­al ship­ments.

Except for cer­tain beau­ty and body prod­ucts, cus­tomers have a 30 day peri­od to return prod­ucts they are dis­sat­is­fied with.
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To change an order, log into your account and nav­i­gate to your order list. Select par­tic­u­lar order you want to change, make changes and save. Please note that this is only applic­a­ble to orders that have not been pack­aged for ship­ment.

Log into your account, nav­i­gate to my order lists and click track order. You can also track your order by fol­low­ing the link pro­vid­ed in the con­fir­ma­tion e‑mail sent to you when your order shipped.

Our award win­ning cus­tomer care is always avail­able to sup­port you. Please drop us a mes­sage with your details and we will get in touch with you under 24 hours.

We ship to Cana­da and USA. Please con­tact us to arrange ship­ping to your coun­try if out­side these two.

Depend­ing on item size, time of pur­chase and ship­ping loca­tion, items maybe shipped togeth­er or sep­a­rate­ly.

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